caching - Pdf files are not getting updated after docusign -


we using embedded signing of docusign rest api e-sign files.to sign file, upload required file our web app , display viewer in browser. file can signed or later.

what happening when file signed , process completed, return same file view updated file not reflected. when refresh page 3-4 times, shows sign on file.

this issue comes files uploaded , signed later. fresh file uploaded , signed immediately, updated file view.

it appears browsers cache files (not html page, embedded files). recommended solutions suggest either add parameter in request when file reloaded after signing- works intermittently. other rename file browser picks updated file. renaming file not option us.

is there other alternative? have other docusign api users ever faced similar? (i believe issue not come if use email request mode e-signing)

thanks.

there have been no similar reports anyone... not discounting yours when write web app think of few things web app doing out of sequence see behavior.

the first common mistake embedded signing comes mind this. in general embedded signing requires several steps (1) login call (2) create envelope (3) view of recipients.

most of people put logic in controller code behind web page when come goes through same sequence. understand page has logic maybe guard against it, ideally on "viewing" should call (3) - getting view. if somehow end calling (2) again - see signing sequence over.

that's common mistake. not want discount report. in order bottom of should post web service call traces (xml soap / json rest) , show app doing.

hope helps.

-mb // work docusign


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